Dear customer,

Please read the following information carefully in order to be able to carry out a smooth update of your device.

ATTENTION: DIFFERENT HARDWARE VERSIONS

Please check the serial number of this device type in addition to the product name to select the appropriate software.

Hardware Version 1 - ALT: Serial Numbers: 340M-000001 - 340M-000650

For this hardware version there will be no update to the new 100/200 Euro banknotes. The reason for this are:

  • The memory capacity for the recognition of further notes is no longer sufficient.
  • The detection capabilities of the sensors are no longer sufficient to reliably distinguish the latest counterfeits from real banknotes.
  • Software support is discontinued by the manufacturer.
  • So that you can process and check the banknotes safely and reliably in the future, we would like to offer you a special price for the purchase of a new device and take back the device which can no longer be updated. Please contact our sales department via our contact form. We would be pleased to be allowed to advise you here in detail and to compile a solution with you.

 

Hardware Version 2 - NEW: Serial numbers: >340M-000650

  • Download link at the end of the text

 

Please check whether the device you are using is actually a CCE 340 Multi. You will find the article description on the back or underside. The serial number of the device starts with 340M-. If the wrong software is installed or the wrong hardware version is selected, this can lead to irreparable damage to the device.

  • For your device type we provide the update software free of charge for download.
  • You will find the download link at the end of this text.
  • In order to install the drivers and the software, administration rights on the Windows PC are necessary, as well as possibly extended knowledge of the system control.
  • The download file contains all available cable drivers. Please note that not all Windows versions are supported.
  • Due to the numerous Windows versions, individual settings and authorizations, support for the free update can no longer be given.
  • In case of problems or uncertainties, please send the device to the update service with costs: CLICK HERE


For downloading the software for CCE 340 Multi with serial number higher than 340M-00650 click here: Link

Dear customer, Please read the following information carefully in order to be able to carry out a smooth update of your device. ATTENTION: DIFFERENT HARDWARE VERSIONS Please... read more »
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Dear customer,

Please read the following information carefully in order to be able to carry out a smooth update of your device.

ATTENTION: DIFFERENT HARDWARE VERSIONS

Please check the serial number of this device type in addition to the product name to select the appropriate software.

Hardware Version 1 - ALT: Serial Numbers: 340M-000001 - 340M-000650

For this hardware version there will be no update to the new 100/200 Euro banknotes. The reason for this are:

  • The memory capacity for the recognition of further notes is no longer sufficient.
  • The detection capabilities of the sensors are no longer sufficient to reliably distinguish the latest counterfeits from real banknotes.
  • Software support is discontinued by the manufacturer.
  • So that you can process and check the banknotes safely and reliably in the future, we would like to offer you a special price for the purchase of a new device and take back the device which can no longer be updated. Please contact our sales department via our contact form. We would be pleased to be allowed to advise you here in detail and to compile a solution with you.

 

Hardware Version 2 - NEW: Serial numbers: >340M-000650

  • Download link at the end of the text

 

Please check whether the device you are using is actually a CCE 340 Multi. You will find the article description on the back or underside. The serial number of the device starts with 340M-. If the wrong software is installed or the wrong hardware version is selected, this can lead to irreparable damage to the device.

  • For your device type we provide the update software free of charge for download.
  • You will find the download link at the end of this text.
  • In order to install the drivers and the software, administration rights on the Windows PC are necessary, as well as possibly extended knowledge of the system control.
  • The download file contains all available cable drivers. Please note that not all Windows versions are supported.
  • Due to the numerous Windows versions, individual settings and authorizations, support for the free update can no longer be given.
  • In case of problems or uncertainties, please send the device to the update service with costs: CLICK HERE


For downloading the software for CCE 340 Multi with serial number higher than 340M-00650 click here: Link

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