CCE 1700 Neo

Dear customer,

Please read the following information carefully in order to be able to carry out a trouble-free update of your device.

Please check whether the device you are using is actually a CCE 1700 NEO. You will find the article description on the back or underside. The serial number of the device starts with 1700N-. If the wrong software is installed, the unit may be irreparably damaged.

ATTENTION: DIFFERENT HARDWARE VERSIONS

Please check the serial number of this device type in addition to the product name to select the appropriate software.

Hardware Version 1 - ALT: from serial number 1700N-00001 to 1700N-01000
Hardware version 2 - NEW: from serial number: 1700N-01001

  • You only need one SD card to update all devices of this type and tranche.
  • SD cards, USB sticks and other storage media are generally excluded from return.
  • Updates via Windows computers are no longer available for this device. Please use the update function via SD card.
  • We recommend the update service of our partner company, where the devices are professionally cleaned after the update and the sensors are calibrated, which makes a higher reliability possible with the money processing: CLICK HERE


NECESSARY ACCESSORIES TO UPDATE:

  • You may need a special calibration paper to calibrate the software. If the calibration paper is not used, false detection and rejection of genuine banknotes may occur. The use of calibration paper is especially important when checking currencies other than the Euro. The need for calibration depends on the wear and tear of the sensors and cannot be generalized. The calibration paper is enclosed with an order for the SD card as of 16.01.2019. 

 

If the software version: C21 is displayed during the start of the machine, the software is already included in your device.

Dear customer, Please read the following information carefully in order to be able to carry out a trouble-free update of your device. Please check whether the device you are using... read more »
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CCE 1700 Neo

Dear customer,

Please read the following information carefully in order to be able to carry out a trouble-free update of your device.

Please check whether the device you are using is actually a CCE 1700 NEO. You will find the article description on the back or underside. The serial number of the device starts with 1700N-. If the wrong software is installed, the unit may be irreparably damaged.

ATTENTION: DIFFERENT HARDWARE VERSIONS

Please check the serial number of this device type in addition to the product name to select the appropriate software.

Hardware Version 1 - ALT: from serial number 1700N-00001 to 1700N-01000
Hardware version 2 - NEW: from serial number: 1700N-01001

  • You only need one SD card to update all devices of this type and tranche.
  • SD cards, USB sticks and other storage media are generally excluded from return.
  • Updates via Windows computers are no longer available for this device. Please use the update function via SD card.
  • We recommend the update service of our partner company, where the devices are professionally cleaned after the update and the sensors are calibrated, which makes a higher reliability possible with the money processing: CLICK HERE


NECESSARY ACCESSORIES TO UPDATE:

  • You may need a special calibration paper to calibrate the software. If the calibration paper is not used, false detection and rejection of genuine banknotes may occur. The use of calibration paper is especially important when checking currencies other than the Euro. The need for calibration depends on the wear and tear of the sensors and cannot be generalized. The calibration paper is enclosed with an order for the SD card as of 16.01.2019. 

 

If the software version: C21 is displayed during the start of the machine, the software is already included in your device.

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