Terms of withdrawal

Terms of withdrawal

All offers on this site (www.cce.gmbh) are intended exclusively for commercial customers . The business buyer (B2B) has no right of withdrawal in distance by §§ 312, 355 BGB.


10 day satisfaction guarantee

If you are not completely satisfied with the device you bought, or it is not suitable for your purpose, you can return or exchange it in accordance with the following guidelines: We will accept the return of a product in its original undamaged packaging (with all accompanying accessories and literature) within 10 days from receipt. The customer is responsible for return shipping costs.

For authorized returns we will immediately refund the original debit, credit or charge card used to purchase, or repay the purchase price into your bank account. You can also exchange your product for another model.

We would like to point out that the shipping costs are for your account and any calculated transport fees are not refundable. Excluded from the satisfaction guarantee are software packages, lamps and other consumables.

Please get in contact before returning with your sales team.