Data Protection Declaration

Privacy Statement Introduction and General Information

Thank you for your interest in our website. The protection of your personal data Data is very important to us. In the following you will find information on how to deal with your data. Data collected through your use of our website. Your data will be processed in accordance with the statutory provisions on data protection.

Responsible person within the meaning of DSGVO

von-Behring-Straße 6 A 
88138 Lindau

Contact data of the data protection officer 

Mr. Wolfgang Schelle
von-Behring-Straße 6 A
88138 Lindau

Definitions of terms 

Our privacy policy should be simple and understandable for everyone. As a rule, this data protection declaration contains the official terms of the data protection basic regulation (DSGVO) is used. The official definitions are explained in Art. 4 DSGVO. 

Server log files 

When you call up our website, it is technically necessary for us to inform you of the following your Internet browser data is transmitted to our web server. The following data is transferred during a running connection for the communication between your internet browser and our web server:

• Date and time of the request
• Name of the requested file
• Page from which the file was requested
• Access status
• Web browser used and operating system used
• (Complete) IP address of the requesting computer
• Transferred data volume 

We collect the listed data to ensure a smooth connection of the website. and to enable a comfortable use of our website by the users. In addition, the log file serves the Evaluation of system security and stability as well as administrative purposes. The legal basis for the temporary storage of data or log files is Art. 6 para. 1 lit. f DSGVO. For reasons of technical security, in particular to prevent attempted attacks on our web server, these data are stored by us briefly. On the basis of this data, we have a No conclusions can be drawn about individual persons. After 14 days at the latest, the Data anonymized by shortening the IP address at domain level so that it is no longer possible, to establish a reference to the individual user. In anonymous form, the data may also be processed for statistical purposes. A storage of these data together with other personal data of the user, a comparison with other databases or a transfer to third parties does not take place at any time. 


Our website uses cookies, which are stored by the browser on your device and which are used to store certain information on your computer. contain settings for the use of the website (e.g. for the current session). Cookies serve to save our Offer more user-friendly, effective and secure. Cookies are small text files that are stored on your hard drive. your computer and stored by your browser. Most of the cookies used by us are so-called session cookies, which are automatically deleted after closing the browser. Other cookies remain stored on your terminal until you delete them or the storage period expires. These cookies enable us to recognize your browser the next time you visit. In some cases, the cookies serve to simplify website processes by saving settings. (e.g. the provision of already selected options). If cookies implemented by us personal data are also processed, the processing takes place in accordance with Art. 6 Para. 1 lit. b DSGVO either for the execution of the contract or pursuant to Art. 6 Para. 1 lit. f DSGVO for the protection of our rights and obligations under the DSGVO justified interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit. 

You can set your browser so that you are informed when cookies are set and that cookies are not being used. allow only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. The cookie settings can be administered under the following links for the respective browsers. 

Google Chrome: 
Mozilla Firefox:
Internet Explorer:

You can also individually manage the cookies of many companies and functions that are used for advertising. Use the appropriate user tools, available at or . Most browsers also offer a so-called "Do-Not-Track function", with which you can specify, that you do not want to be "followed" by websites. If this function is enabled, the the browser you are using, advertising networks, websites, and applications that you are not using for the purposes of of behavior-based advertising and the like. Information and instructions, how you can edit this function, you can get depending on the provider of your browser, under the following links: 

Google Chrome: 
Mozilla Firefox: 
Internet Explorer:

In addition, you can prevent the loading of scripts by default. NoScript allows the execution of JavaScripts, Java and other plug-ins only on trusted domains of your choice. Information and instructions on how to use these function, you can obtain the following from the provider of your browser (e.g. for Mozilla Firefox under: Please note that if you disable cookies, the functionality of this website may be limited. 

Quotation form 

A web form is provided on our website which you can use to contact us, to request a free quote for our services by e-mail and telephone. The The transmission of personal data via the web form is exclusively encrypted. Take If you make use of this option, the data entered in the input mask will be transferred to us and is saved. These data are: E-mail address of the user, first and last name, salutation and postal address. The following data will also be stored at the time the message is sent: Date and time. 

The data will not be passed on to third parties in this context. The data will be used exclusively in the The scope of the specified earmarking - for sending an offer and contacting the customer by telephone is processed. Legal basis for the processing of data obtained in the course of sending an e-mail. the implementation of pre-contractual measures or of a contract pursuant to Art. 6 para. 1 lit. b DSGVO or your consent given to us pursuant to Art. 6 Para. 1 S. 1 lit. a DSGVO. 

Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The personal data collected to obtain a quotation will be deleted as soon as the quotation has been sent and a you have been contacted promptly by telephone or have been unsuccessful. Continued processing will only take place if it is carried out within the framework of a resulting the initiation and execution of a contract or for the fulfilment of resulting contractual purposes. 

Contact form and establishment of contact via e-mail 

If you send us enquiries via the contact form or e-mail, your details from the enquiry form or your e-mail, including your first and last name, title and postal address, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. The specification of an e-mail address is required for contacting us, the specification of your name as well as your telephone number is voluntary. Under no circumstances will we pass on this data without your consent. The data is processed exclusively for the purposes stated by the companies CCE - Cash Concepts Europe GmbH and CCE GmbH. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 Para. 1 lit. f DSGVO and, if applicable, Art. 6 Para. 1 lit. b DSGVO if your request is aimed at concluding a contract. Your data will be deleted after your request has been processed, provided that there are no legal obligations to retain data. You can object to the processing of your personal data at any time in the case of Art. 6 para. 1 lit. f DSGVO. 


You have the opportunity to register for certain services provided on our website. and thus create a user profile. In the context of registration and setup, collect and we use the following personal data: 

• E-Mail address
• First and last name
• Email
• Postal letters
• Date and time of the registration 

In addition, voluntary information may be provided (e.g. telephone number, etc.). Mandatory information, which are made for the purpose of registration, are marked with an asterisk in the input mask. marked as mandatory field. With your user account, you have the opportunity to add further parts of our website and log in for the offers you have purchased. Legal basis of the Data processing with consent is Art. 6 para. 1 lit. a DSGVO or Art. 6 para. 1 lit. b DSGVO, if the processing is necessary for the provision of the desired services. Your data will deleted as soon as the user account on our website is deleted and unless there are no legal grounds for doing so. Obligations to retain records exist. A change and/or deletion of their user account including of the data provided by you, you can usually log in directly to your user account. or by sending a corresponding message to the person responsible named in the introduction. 


For the access to our online shop we offer the possibility to register under personal data. to create a customer account. The data are entered into an input mask and to us and stored. The data will not be passed on to third parties. Frame of the Registration for a customer account we store your data necessary for contract conclusion and contract fulfillment: 

• First name 
• Surname
• Address
• E-Mail address 

A registration of the user is required for the fulfilment of the contract or for the implementation of pre-contractual measures or is necessary for the provision of the desired services. Legal basis for the processing of the Data is Art. 6 para. 1 lit. b DSGVO. The data will be deleted if the data are required for the implementation of of the contract are no longer necessary. It may also be necessary after the conclusion of the contract, to store personal data of our contractual partners in order to fulfil contractual or legal obligations. to comply. As a user you have the possibility to cancel the registration at any time. Premature deletion of the data is only possible, as far as contractual or legal obligations do not contradict a deletion. 

Chat function 

This website uses a live chat of TAWK.TO, 665 Third Street #207, 94107 and San Francisco, CA, US to provide the best possible user experience. to ensure the safety of our people. To respond to live requests, your chat name and content will be collected. and saved for the course of the chat.

Cookies are used to operate the chat function. Cookies are small text files, which are stored locally in the cache of the Internet browser of the page visitor. The cookies enable the recognition of the Internet browser of the page visitor, in order to differentiate between the individual users of the to ensure the chat function of our website. The information generated by the cookies on your Use of this website (including your IP address) will be transmitted to a TAWK.TO server, and stored there. 

The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent. Insofar as the information collected in this way relates to individuals, processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of Basis of our legitimate interest in effective customer service and statistical analysis of user behavior to Optimization purposes. If the chat process is aimed at the conclusion of a contract, the additional legal basis is for processing Art. 6 Para. 1 lit. b DSGVO. 

The use of the service provider TAWK.TO is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO. Insofar as the information collected in this way is personally identifiable, processing shall take place in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of Basis of our legitimate interest in effective customer service and statistical analysis of user behavior for optimization purposes. The data will be deleted as soon as they are no longer required for the purpose of your collection. The Chat and your specified chat name will be deleted as soon as we or you have ended the chat conversation, but no later than 2 years after last message in chat history. In order to avoid the storage of cookies, you can set your Internet browser so that no cookies are stored in the future. more can be stored on your computer or already stored cookies can be deleted. Switching off all Cookies can, however, prevent the chat function from being executed on our website. If consent has been given, the user has the possibility at any time to withdraw his consent to the use of cookies. processing of personal data. In such a case, the conversation cannot be continued. 

TAWK.TO, based in the USA, is certified for the us European Privacy Shield, which is ensures compliance with the level of data protection in force in the EU. Further information on data protection can be found in the TAWK.TO data protection declaration, 


If you would like to receive the newsletter offered on the website with regular information about our offers and products, please click here. we need your e-mail address as mandatory information. Additional data is provided in order to address you personally and/or identify you in the newsletter, if you wish to exercise your rights as an affected person. 

We use the so-called double opt-in procedure to send the newsletter. This means that we only send you our newsletter by e-mail if you have expressly confirmed to us that you agree to receive newsletters. In return you will receive in the first step an email with a link that you can use to confirm that you are the owner of the appropriate email address. would like to receive future newsletters. With the confirmation you give us your consent in accordance with Art. 6 Para. 1 lit. a DSGVO, that we may use your personal data for the purpose of the desired newsletter dispatch. 

When registering for the newsletter, we store the IP address in addition to the e-mail address required for sending the newsletter, which you used to register for the newsletter as well as the date and time of registration and confirmation, in order to be able to reproduce a possible abuse at a later time. 

You can subscribe to the newsletter at any time via the link included in each newsletter or by e-mail. to the above-mentioned person in charge. After you have unsubscribed, your e-mail address will immediately be deleted from our newsletter distribution list, unless you have expressly requested us to do so. have consented to the continued use of the data collected or the continued processing of such data is otherwise legally permissible. 

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. ("Google"). Google Analytics uses so-called cookies. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will generally be transmitted to a server at the following address transmitted and stored by Google in the USA. We only use Google Analytics with IP anonymization enabled. This means that the IP address of the user is used by Google within member states of the European Union or the United States. in other Contracting States to the Agreement on the European Economic Area, thereby creating an additional the possibility of personal relationships can be excluded. Google is responsible for the US-European data protection agreement. "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. 

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, the processing on this website takes place for the purpose of website analysis. 

On behalf of the operator of this website, Google will use this information, Evaluate your use of the website to compile reports on website activity and to provide other services related to the use of the website and the Internet to third parties. to the website operator. The information transmitted by your browser within the framework of Google Analytics IP address is not merged with other Google data. The terms of use of Google Analytics and data protection information can be accessed via the following links will be: 

and under

You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all the functions of this website. to be able to make full use of it. In addition, you may refuse the collection of personal data generated by the cookie and stored on your computer. Your use of the website related data (including your IP address) to Google as well as the processing of these data (including your IP address) to Google. data by Google by entering the URL at Download and install the available browser plug-in. 

A click on the following link prevents Google Analytics from capturing your data by setting an opt-out cookie: Deactivation of Google Analytics For information on how Google Analytics uses user data, please refer to Google's privacy policy: 


We use the services of etracker GmbH ( on this website for web analysis. The data is automatically collected and stored from which user profiles are created using pseudonyms. 

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, are published on this website with technologies from etracker GmbH ( for the purpose of website analysis. Data automatically collected. 

The pseudonymized user profiles are without a separately to be issued, The personal data of the bearer of the pseudonym will not be combined with the explicit consent of the holder of the pseudonym. After the purpose and end of the use of eTracker by us, the data collected in this context will be deleted. Data deleted. You can object to the collection and storage of data at any time with effect for the future, by clicking this link ( After your objection, an opt-out cookie is stored on your terminal device. If you delete your cookies, you have to click the link again. 


Our website uses plugins from the YouTube page operated by Google. The website is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of our sites equipped with a YouTube plugin, a connection is established between you and us. to the servers on YouTube. The Youtube server will be informed which of our pages you have visited. 

If you are logged in to your YouTube account, you will be able to allow YouTube to directly track your surfing behavior according to your personal profile. to assign. You can prevent this by logging out of your YouTube account. 

You can find further information on the handling of user data in YouTube's data protection declaration at: 

Data transfer and recipients 

Your personal data will not be transferred to third parties, except for 

- to the two companies CCE - Cash Concepts Europe GmbH and CCE GmbH 
- if we have explicitly pointed this out in the description of the respective data processing.
- if you have given your express consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO
- the disclosure is necessary for the assertion, exercise or defence of legal claims in accordance with Art. 6 Para. 1 Sentence 1 lit. f DSGVO and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data
- in the event that a legal obligation exists for the disclosure in accordance with Art. 6 para. 1 sentence 1 lit. c DSGVO and 
- insofar as this is necessary for the processing of contractual relationships with you in accordance with Art. 6 Para. 1 Sentence 1 lit. b DSGVO. 

We also use external service providers for the processing of our services, which we have carefully selected and commissioned in writing. They are bound by our instructions and are regularly monitored by us. If necessary, we have concluded order processing contracts with them in accordance with Art. 28 DSGVO. These are service providers for web hosting, sending e-mails as well as maintenance and care of our IT systems, etc. The service providers will not pass on this data to third parties. 

Data security 

In accordance with Art. 32 of the DSGVO, we shall take into account the state of the art, the implementation costs and the nature, extent, circumstances and purposes of the processing, as well as the the different probability of occurrence and severity of the risk to rights and freedoms of natural persons, appropriate technical and organisational measures to ensure a risk-commensurate level of risk management. level of protection. For reasons of security and to protect the privacy of our users, this website uses Transmission of confidential content SSL encryption. Duration of personal data storage The duration of the storage of personal data is determined by the relevant legal provisions. Storage periods (e.g. from commercial law and tax law). After expiry of the respective period the corresponding data is routinely deleted. Insofar as data is required for the performance of a contract or or if we have a justified interest in the further storage of the data. the data will be deleted if you are no longer required for these purposes or if you are not contacted by us. your right of withdrawal or right of objection. 

Your rights 

In the following you will find information on which data subject rights the applicable data protection law applies to you. to the person responsible with regard to the processing of your personal data: 

The right, pursuant to Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you may request information on the purposes for which your personal data is processed, the category of personal data to be processed, the Categories of recipients to whom your data has been or will be disclosed, the scheduled retention period, the existence of a right of rectification, erasure, limitation or opposition, the existence of a right of complaint, the origin of your data, if they have not been collected from us, as well as the existence of automated decision making including profiling and, where appropriate, meaningful information about their details. 

The right, in accordance with Art. 16 DSGVO, to immediately rectify any incorrect or incomplete information provided by you to us stored personal data. 

To require the right to demand the deletion of your personal data stored by us in accordance with Art. 17 DSGVO, unless the processing is carried out for the purpose of exercising the right to freedom of expression and information, for the performance of a legal obligation, for reasons of public interest or for the assertion, exercise or performance of a public-interest obligation or defence of legal claims is necessary. 

The right to request the limitation of the processing of your personal data pursuant to Art. 18 DSGVO, if the accuracy of the data is disputed by you, the processing is unlawful, but you do not want the data to be processed. We do not need the data any longer, but you do need it for the assertion, exercise or disclosure of your rights. defence of legal claims or you have lodged an objection against the processing pursuant to Art. 21 DSGVO . 

The right, in accordance with Art. 20 DSGVO, to store your personal data, which you have provided to us, in a structured, common and machine-readable format, or to transfer the data to another to those responsible. 

The right to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority of the federal state in which our registered office is located or, as the case may be, the supervisory authority of the country in which we are located. the one of your usual place of residence or workplace. 

The right to revoke consents granted pursuant to Art. 7 (3) DSGVO: You have the right to revoke a consent once it has been granted. to revoke consent to the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned, provided that a further processing cannot be based on a legal basis for processing without consent. The revocation of consent shall invalidate the lawfulness of the data processed on the basis of the consent up to the point of revocation. Processing not touched.

Right of objection 

If your personal data from us on the basis of legitimate interests are processed in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, you must have complied with Art. 21 DSGVO the Right to object to the processing of your personal data, insofar as this is done for reasons arising from your particular situation. Insofar as the objection to the processing of personal data for the purpose of direct advertising you have a general right of objection without the requirement to indicate a particular situation. If you wish to exercise your right of revocation or objection, simply send an e-mail to 

Reservation of right to amend . 

We reserve the right to amend this data protection declaration, if necessary, in compliance with the applicable data protection laws. adapt or update data protection regulations. In this way we can inform you about the current legal requirements and changes to our services and products. e.g. when introducing new services. The latest version applies to your visit. 

Status of this privacy policy: 15.12.2023